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Q: How long will it take to receive my order after I've placed it?
A:
After placing your order, it will be processed and shipped in 2-3 business days. Orders are shipped from the warehouse in CA, which generally takes:

  • 3-5 days (West Coast)

  • 5-7 days (Midwest)

  • 8-12 days (East Coast)


Q: Can I track my order?
A:
Tracking information is not automatically emailed to you, but if needed you can email us requesting tracking after you receive the order shipped confirmation email.


Q: Where do you ship?
A:
We ship to the United States & Canada Only


RETURN FAQ

Q: I received my order but one of the items was damaged. How do I get it replaced?
A: Email support@demiccs.com within 30 days of placing your order with your order number, item number of damaged merchandise, and a digital picture showing the damage if possible.


Q: I am not happy with an item and would like to return it for a refund. How do I receive my refund?
A: Email support@demiccs.com within 30 days of placing your order with your order number and item number of the merchandise you want to return. We will respond back with your return instructions.

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